Privacy Policy

All credit and debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third party.

True Travel will not pass any debit or credit card details to third parties. Card data is handled by our payment processor and is not retained on our systems.

• Passenger details required to issue a ticket — name, date of birth, nationality, and travel document details where the airline requires them.
• Contact details — email address and telephone number, used to send booking confirmations and travel updates.
• Account details for registered users, including a username and a securely hashed password.
• Booking and transaction history, retained as a record of the services we have provided.

Personal information is used to search, reserve, issue and service your travel booking, to send confirmations and travel notifications, to process refunds and amendments, and to meet our legal, tax and regulatory obligations.

Passenger details are transmitted to the airline or travel supplier that operates your booking, because a ticket cannot be issued without them. They are not shared for any other purpose.

True Travel takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, truetraveliq.com cannot guarantee the security of any information that is disclosed online.

True Travel is not responsible for the privacy policies of websites to which it links. If you provide information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact those entities directly with any questions about their use of the information they collect.

The website policies and Terms and Conditions may be changed or updated occasionally to meet requirements and standards. Customers are encouraged to visit these sections frequently to stay informed about changes. Modifications take effect on the day they are posted.

Questions about this policy, or requests relating to your personal information, may be sent to sales@truetraveliq.com.